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Note that you can reach us via our general e-mail studentservices@aalto.fi or by our service telephone number +358 29 442 9280 (open Mon–Fri 9.00–11.00 and 12.00–15.00).

For questions about schools or degree programmes, you can contact the school or programme directly. (See telephone numbers below.)


Starting Point 


Helps you in issues common to all Aalto students: you can enrol, request student status certificates or get your official transcripts of records. 

  • Starting Point service desk for students is open Monday–Friday, 12.00–15.00, at Otakaari 1 (no appointments in advance needed).
  • You can reach us via our general e-mail studentservices@aalto.fi or by our service telephone number +358 29 442 9280 (open Mon–Fri 9.00–11.00 and 12.00–15.00).
  • Visiting address: Espoo, Otakaari 1, Undergraduate centre, room Y199a. Find us on the map

Exceptions to opening hours:

6.12.2022 - Closed

26.- 30.12.2022 - Closed

6.1.2023 - Closed


Starting Point of Wellbeing 


  • Visiting address: Espoo, Otakaari 1, Undergraduate centre, room Y199c
  • Opening hours: open on weekdays from 9 am to 3 pm.
  • Starting Point of Wellbeing

School of Arts, Design and Architecture 


  • The School of Arts, Design and Architecture does not have a student service desk of its own.
  • The Starting Point can provide you with advice about e.g. enrolment, student status certificates, or transcripts of study records.
  • For other matters related to studying, you can contact student services at +358 29 442 9280 (Mon–Fri, 9.00–15.00) or by email at studentservices@aalto.fi.
  • Application for extension to the right to study: extensions-arts@aalto.fi or confidential@aalto.fi if includes confidential or health information.

School of Business


Otaniemi Campus

  • Visiting address: Espoo, School of Business main building, Ekonominaukio 1, 1st floor. Find us on the map
  • Postal address: Aalto university, School of Business, P.O Box 21210, FI-00076 AALTO
  • E-mail: study-biz@aalto.fi
  • Tel: 050 4703731, 040 353 8107

  • Opening hours:

    • Mon closed
    • Tue 12 am - 2 pm

    • Wed closed
    • Thu 1 pm - 3 pm
    • Fri closed
  • NB! Closed 23.6.-7.8. Even though HelpDesk is closed you will reach us by email and phone.

Please see exceptions to opening hours

Mikkeli campus

  • Visiting address: Lönnrotinkatu 5, 50100 Mikkeli
  • Postal address: Aalto University School of Business, Mikkeli Campus / Study Office, Lönnrotinkatu 5, FI-50100 Mikkeli

  • E-mail: studyoffice-mikkeli@aalto.fi

  • Tel: +358 50 438 9837

School of Chemical Engineering

  • Visiting address: Building of Chemical Engineering, Kemistintie 1, room C208, ESPOO/Otaniemi
  • Postal address: P.O.Box 16100, 00076 AALTO, FINLAND
  • E-mail: studies-chem@aalto.fi
  • Telephone: +358 50 362 3017
  • Opening hours                                   

    Mon closed                  
    Tue 12.30–14.30                          
    Wed closed                                                  
    Thu 9.3011.30  
                  
    Fri closed

    Exceptions:

    Thursday 1 November closed


The shared e-mail address of the student service desks of all the six schools of Aalto University: studentservices@aalto.fi

                                                                                                       

School of Electrical Engineering 


  • Visiting address: Espoo, Maarintie 8 , TUAS building, Room 1151. Find us on the map

  • Postal address Aalto University, School of Electrical Engineering, P.O. Box 15500, FI-00076 AALTO Finland

  • E-mail  studies-elec@aalto.fi

  • Tel +358 50 305 1020, 050 439 9053  

  • Opening hours:

    • Mon 9:30 am - 11:00 am and 12:00 am - 15:00 pm

    • Tue 9:30 am - 11:00 am and 12:00 am - 17:00 pm.
    • Wed 9:30 am - 11:00 am and 12:00 am - 15:00 pm.
    • Thu 9:30 am -11:00 am and 12:00 am - 15:00 pm.
    • Fri closed
    • Exceptions to opening hours: 2.11. morning closed, 19.12. closed, 23.12. - 6.1.23 closed

School of Engineering


  • Visiting address: Espoo, Otakaari 4, K1 building, room 102a. Find us on the map
  • Postal address: Aalto University, School of Engineering, P.O. Box 14100, FI-00076 AALTO, Finland
  • E-mail: studies-eng@aalto.fi
  • E-mail for bachelor's students: bachelorstudies-eng@aalto.fi
  • E-mail for master's students: masterstudies-eng@aalto.fi 
  • Tel: +358 50 3478 230
  • Opening hours:

    • Mon closed

    • Tue 12 noon – 2 pm

    • Wed closed

    • Thu 1 pm – 3 pm

    • Fri closed

  • Exceptions to opening hours: 

    • Closed on Independence Day 6.12.2022

    • Closed 23.12.2022−2.1.2023

    • In the first week of January open
      Tue 3.1.2023 12−15
      Wed 4.1.2023 13−15
      Thu 5.1.2023 10−13

School of Science

Student Service Point can help you with general, non-programme specific matters. You can collect your documents such as student status certificate, official transcript or degree certificate and get general guidance on studies, and help with annual enrolment.

  • Visiting address: Espoo, Konemiehentie 2, Computer Science Building, 1st floor, room B163. Find us on the map

  • Postal address: School of Science, PO Box 15400, 00076 Aalto, Finland

  • E-mail: studentservices@aalto.fi

Opening hours

MondayTuesdayWednesdayThursdayFriday
closed10.00 am – 13.00 pm
15.30 – 18.30 pm
closedclosed



Scroll down to Programme contact information if you wish to contact the staff of your programme. You can make an appointment in https://secure.vihta.com/public-ng/aalto//#/home.

Programme contact information 


Staff 

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