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Contact information

Student service desks and opening hours

 

General inquiries: studentservices@aalto.fi

Student service telephone: +358 29 442 9280
Student service telephone is open Mon-Thu from 9 a.m. to 3 p.m. and on Fri from 9 a.m. to 2 p.m.

During the summer (26.6.-4.8.) service telephone is open Mon-Fri 9am-11am and 12-3pm.

Starting Point - student services office
Visiting address: Undergraduate centre, Otakaari 1, room Y199a, Otaniemi campus. Find us on the map.
Opening hours: 11 a.m. to 1 p.m.

During the summer (26.6.-18.8.) is open Mon-Fri 12-3pm and during first weeks of autumn (4.9.- 15.9.2017) Mon-Fri 10 a.m. to 2 p.m.

The student service desks take care of e.g.

  • enrolment
  • student status certificates
  • official transcripts of records (you can order an official digitally-signed transcript of records from WebOodi)

As a rule, we recommend that students visit the service desk of their own school, but all student service desks do serve all students of Aalto University.  

Student Services Offices at School of Arts, Design and Architecture

ARTS Student Services Office in Arabia 

Visiting address:Hämeentie 135 A, 4th floor (by elevator), room 4-19J2, Helsinki (Arabia) Find us on the map
Postal address: Aalto University, School of Arts, Design and Architecture, P.O. Box 31000, FI-00076 AALTO, FINLAND
E-mail: studies-arts@aalto.fi
Please note opening hours

ARTS Student Services Office in Otaniemi

Visiting address: Department of Architecture, Miestentie 3, 2nd floor, room 213, Espoo   Find us on the map
Postal address: Aalto University, School of Arts, Design and Architecture, Student Services Office in Otaniemi, P.O.Box 16500, FI-00076 AALTO
E-mail: studies-arts@aalto.fi
Please note opening hours

Student Service Desk, Help Desk, at School of Business

HelpDesk Töölö

Visiting address: School of Business, Runeberginkatu 14-16,  Helsinki, Main Building, A-wing, 1st floor  Find us on the map
Postal address: Aalto-university, School of Business, P.O Box 21210, FI-00076 AALTO
E-mail address: study-biz@aalto.fi
Tel. +358 40 353 8103
Please note opening hours

HelpDesk Otaniemi

Address: Otakaari 1, Espoo, door M, U-wing, 2nd floor, room U249  Find us on the map
E-mail address: study-biz@aalto.fi
Tel: +358 40 353 8114, +358 40 353 8107
Please note opening hours

School of Business, Mikkeli

Student Service Desk at School of Chemical Engineering

Visiting address: Building of Chemical Engineering, Kemistintie 1, room C208   Find us on the map
Postal address: Aalto University, School of Chemical Engineering, P.O. Box 16100, FI-00076 AALTO
Service-address: studies-chem@aalto.fi
Tel. +358 50 362 3017
Please note opening hours

Student Service Desk at School of Electrical Engineering

Visiting address: TUAS-building, Maarintie 8, Espoo   Find us on the map
Postal Address: Aalto University, School of Electrical Engineering, P.O. Box 15500, FI-00076 AALTO
Finland
E-mail address studies-elec@aalto.fi
Tel. +358 50 568 8348, +358 50 568 8875
Please note opening hours

Student Service Desk at School of Engineering

Visiting address: K1 building, Otakaari 4, room 103, ESPOO/Otaniemi   Find us on the map
Postal address: Aalto University, School of Engineering, P.O. Box 14100, FI-00076 AALTO, Finland
E-mail address: studies-eng@aalto.fi
Telephone: +358 50 3478 230
Please note opening hours

Student Service Desk at School of Science

Visiting address: Computer Science Building, 1nd floor, Konemiehentie 2, 02150 Espoo, rooms B150 - B163    Find us on the map
Postal address: PO Box 5400, 00076 Aalto, Finland
Email address: studentservices@aalto.fi
Please note opening hours

Student services for Bachelor and Master's students

Student services for Doctoral candidates

Other services for students

University

University's general contact information (aalto.fi)

Into

Feedback about Into

Open University

Open University contact information (avoin.aalto.fi)