MSc Programme in Information and Service Management

ISM - interdisciplinary education with a wide perspective on managing global and information intensive business operations.

The MSc programme in Information and Service Management provides students with interdisciplinary skills of analyzing of the rapidly growing supply of information and new technologies and managing the increasingly electronic business operations.

Students graduating from the programme will  

  • have the necessary know-how to efficiently manage and develop services processes using information systems and networks;
  • be familiar with centrally related fields such as logistics, software business, management science, and technology management;
  • command the necessary analytical models and methods.

The content and focus of the program differ according to its three elective areas of specialization:

  • Business Analytics
  • Information Systems
  • Logistics and Service Management

Typical Jobs

Upon graduating from the MSc programme in Information and Service Management the student can operate in the international information and service business, as well as in high technology enterprises. The programme prepares students to work in managerial, expert-level and development assignments of diverse business tasks, for instance, as a specialist in risk management and analytical decision-making, or as an independent entrepreneur. Students concentrating on information systems work as information systems managers, or as experts or consultants in information system and e-business development. Those who specialize in software business may also take managerial positions in IT companies.


Programme Structure

Master's Degree120 cr
Programme studies84 cr
Minor studies24 cr
Electives12 cr


ISM courses 2016-2017

The capstone course has changed, but if you have already done the capstone course before, it is accepted. Also if you have done your core courses according to previous years' demand, it is also accepted.


Timing of studies

The normative duration of the Master's degree (120 ECTS) is two years of full-time studying. When planning your studies, note that most of the courses are lectured only once a year.

The following courses are recommended for the second year:

  • Capstone course 6 cr
  •  Master's Thesis Seminar 6 cr
  •  Master's Thesis 30 cr
  •  Maturity Test 0 cr

First study year: The basic idea is to take two courses (12 ECTS) per teaching period mainly programme studies (core courses) and some minor and/or electives courses.

Second study year: The Thesis is ongoing process mainly during the second study year. In addition, one course per each teaching period.

NB: Students going for exchange aim to complete all the courses (except minor courses) in three semester. It is recommended to place exchange studies to the 2nd fall semester.