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Page updated 10.6.2021

This page provides questions and answers on the effects of the coronavirus, especially regarding studies.

Orientation of new students

How will orientation take place in autumn 2021? (updated 10.6.2021)

  • The orientation of new bachelor’s degree students will take place partly remotely, partly on campus. The orientation of master’s degree students and students enrolled in English-medium bachelor’s programmes will take place mostly remotely. Some orientation events on campus will be outdoors. Particular attention has been paid to ensuring the health security of new students in the orientation arrangements.
  • The orientation has been planned in accordance with the May 2021 status of the pandemic and the guidelines in force at the time. The plans may have to be reviewed in light of the pandemic situation in the autumn.

Teaching and examinations

What should I do  if I receive a notice from the contact tracing authorities or from my Koronavilkku app about having been exposed to the virus? (updated 29.9.2020)

  • If you receive a notice from the contact tracing authorities or from your Koronavilkku app about having been exposed to the virus, you have a justifiable reason to stay away from campus. This means quarantine-like conditions during which time: Avoid unnecessary social contact; don’t come to campus, don't participate in in-class teaching or events. Follow the instructions of the health authorities on getting a coronavirus test https://www.yths.fi/en/news/2020/current-information-concerning-the-coronavirus/
  • We ask you to contact us so we may get the message out as soon as possible to teachers whose courses are affected by absences. This will help them to plan other ways to complete the course for students who need alternatives.
  • Please follow the instructions below.
    • Contact us at confidential.corona@aalto.fi and tell us what courses you are registered to take this autumn. 
    • Email sent to confidential.corona@aalto.fi can only be read by specially designated employees within your school’s Learning Services. All messages sent to that address will be treated with the utmost confidentiality. We still emphasise, however, that you attach no health documents or medical reports to your message.

What type of flexible arrangements are made under these special circumstances (e.g. if I have small children at home and can’t study at a certain time)? 

  • We understand that studying remotely can be challenging and we aim to allow some flexibility in studies. The university recommends that teachers record their lectures so that they can be available for viewing afterwards. You can ask your teacher whether this is a possibility in your course. When possible, there is flexibility in deadlines, too.  

Will the course grading scales be changed to Pass/Fail due to the coronavirus situation?  What if I retake the exam?   

  • As a rule, the course grading scales remain unchanged.For this spring’s courses, changing the scale from 1 to 5 to Pass/Fail is possible by decision of the school. This exceptional arrangement due to the coronavirus pandemic is in force only until 31 July 2020. For students who retake an examination in the 2020 autumn term, the grading scale specified in the current curriculum (i.e. from 1 to 5) will apply.  The scale of 1 to 5 is preferable to a Pass/Fail scale, and the student cannot choose the grading scale used.  

Health and well-being

Where can I get vaccinated? Can I get vaccinated if I am not an EU/EEA citizen? (updated 10.6.2021)

  • Public health care services are responsible for Covid-19 vaccinations. The vaccination is free of charge for the person being vaccinated. The authorities recommend that foreigners residing in Finland should get vaccinated in their municipality of residence.
  • Keep an eye on the progress of the coronavirus vaccinations in your home municipality on its website. You will also find instructions on how to book a vaccination appointment and the locations of vaccination sites on the same website. Check the vaccination information of the cities in the capital region on their websites:

Who can I talk to if I am having trouble coping with my worries? 

Where can I find information in English on public healthcare in Finland during the coronavirus pandemic? (updated 17.4.2020)

Delays in studies

What will happen to my student financial aid if I earn less credits this spring because of the coronavirus situation? 

  • As a general rule, although teaching is carried out remotely, it is organised in accordance with the normal schedule. Kela has, however, stated that the statutes on financial aid for students allow Kela to take the state of emergency caused by coronavirus into consideration when calculating the study time and requirements for the progress of studies. You can stay updated by reading Kela’s bulletins at https://www.kela.fi/web/en/corona

My studies have been delayed due to the changes in teaching arrangements caused by the pandemic. How will this be taken into consideration when applying for an extension? (updated 17.4.2020)

  • Study arrangements made due to the pandemic in spring term 2020 may have caused delays in studies. These are taken into account in decisions on extensions, in accordance with the government decrees (126/2020, 191/2020) on temporary restrictions.
    Further information

University spaces and services

See latest information Coronavirus - information for students


Do student service points operate normally?   (updated  3.5.2021)

  • As of Monday, 31 August, students have limited access  to university's facilities.  Summary info including students’ financial aid, services and facilities is available in Into.    

  • Harald Herlin Learning Center https://www.aalto.fi/en/learning-centre/our-services-during-the-exceptional-circumstances
  • Starting Point service desk for students is open Monday–Friday, 12.00–15.00, at Otakaari 1. Please make an appointment in advance using Vihta. Appointments are currently limited to 15 minutes per visitor. Book your appointment by 18.00 on the previous day. Read more >>
  • For the time being, other student service points (Applicant Services, Open University, schools and Starting Point of Wellbeing) are moving to an operational model where no face-to-face customer service is provided, but service happens via telephone or service addresses. Service providers other than Aalto University follow their own procedures. In addition, special situations, such as returning of pre-tasks related to entrance examinations, will be specifically instructed.

How will teaching requiring special facilities be organised?  

  • The teacher will give you additional information on the course’s MyCourses page. These courses, too, are being organised remotely, if possible. 

How is the lending of equipment for ARTS courses organised?

Where can I print files related to my studies when the university is closed?  

  • Now that the university premises are open, students may print materials on campus. A list of PrintingPoint devices available for use: https://www.aalto.fi/en/services/locations-of-printing-devices-printingpoint
    A printout mailing service is available for those Aalto University students who are unable to visit the campus due to belonging to a risk group, for example. The service is free of charge. Please only order printouts that are absolutely necessary for your studies! Read more >>
    (updated 16.9.2020)
  • Many private operators are keeping their printing services open during the epidemic. For example, Unigrafia provides printing services that include home delivery. Unigrafia and other private providers, however, charge students a fee for services rendered.  

Library services

Can I borrow books or other items from the library?  (updated 3.5.2021)

  • From May 3rd, customers can promptly collect the materials they need from the shelves. Books are borrowed with borrowing machines or at the customer service desk in the lobby.

How can I read Aalto theses? 

International students

I have been admitted to exchange studies at Aalto University in the spring term 2021. How will exchange studies be organised in spring 2021 at Aalto? (updated 9.12.2020)

  • Incoming exchange students to Aalto University may either study remotely online from their home countries or arrive in Finland for their exchange studies if travel restrictions allow. The options are subject to the approval of the student’s home university. More information.
    Exchange students coming to Aalto Mikkeli Campus, please contact exchange-mikkeli@aalto.fi for details

Can international students enter Finland from a country on which Finland has placed travel restrictions (e.g. Austria, France, Spain)? Are studies a valid reason to enter Finland? If so, is my letter of acceptance to the university sufficient proof of my status? (updated 27.8.2020)

Will people arriving from flights be directed to an airport coronavirus testing station? (updated 27.8.2020)

  • Follow the recommendations of the Finnish authorities.

If I was tested for COVID-19 and the result was negative, do I need to be in quarantine? (updated 27.8.2020)

If I have to be in quarantine for two weeks, how can I leave the airport? Can I use public transport or must I take a taxi?(updated 27.8.2020)

  • Taxies are recommended over public transport.
  • It’s good hygiene to disinfect your hands before getting into a taxi and to wear a new, clean mask during the trip. Most airport taxies are equipped with plexiglass shields and taxi drivers generally know if you are arriving from a flight. Some taxies allow you to pay the fare with an app.

What special considerations are there about living in shared housing and going to buy groceries during the quarantine period? (updated 27.8.2020)

  • Please note that, in general, student housing in Finland is completely unfurnished.
  • Helsinki region groceries stores that have pick-up and/or delivery services include the following: K (Kesko) group grocery chains (https://www.k-ruoka.fi, in Finnish and Swedish only) and Prisma (https://www.foodie.fi/, in Finnish only). Wolt also makes home deliveries (https://wolt.com/, in English and other languages).

Exchange studies

I have been admitted as an exchange student for the spring term 2021. Can I go to my exchange destination? (updated 9.12.2020)

  • Aalto University recommends that during the spring term 2021 exchange studies will be completed as distance (online) learning if the host university offers this opportunity. However, the final decision whether to travel to the destination country is left to the student. More information
    Aalto Mikkeli campus students please contact exchange-mikkeli@aalto.fi for details.

I have been admitted as an exchange student for the autumn term 2021. Can I go to my exchange destination? (updated 12.3.2021)

  • Aalto University guidelines for the autumn term 2021 will be published later this spring.

I have been admitted to exchange studies at Aalto University in the autumn term 2021. How will exchange studies be organised in autumn 2021 at Aalto? (updated 12.3.2021)

  • IAalto University Guidelines for the autumn term 2021 will be published later this spring.

The first part of the exchange grant has been paid to me. I haven’t been able to travel. Do I need to return the grant?   (updated 12.3.2021)

  • Yes, you will have to return the grant. Please contact your school’s exchange coordinator.

Tuition fees

I have a tuition fee liability and am worried about my graduation. Where can I get more information on how the emergency conditions caused by coronavirus may affect me?

Student admissions

Where can I get more information about Aalto’s student admissions?

IT services, software and remote use

How can I gain access to software on the university computers (such as Aspen)?

The computer programs I need for studying are too large for the computer I have available. How can I get a more powerful computer?  

  • The Virtual Desktop Infrastructure (VDI) at vdi.aalto.fi gives even less robust computers access to the Aalto workstation environment. Through VDI you can use many of the programs licensed by Aalto and run demanding programs in the virtual environment without having to strain your own computer’s capacity.  More information about using VDI is at aalto.fi/vdi. It you have technical problems, contact servicedesk@aalto.fi.  

  • Some Windows classrooms may be accessed remotely. Instructions for remote use of classrooms: https://www.aalto.fi/en/services/remote-access-to-windows-classroom-computers (updated 8.6.2020)

Can Aalto University lend me a computer to use for as long as the IT classrooms remain off limits?  

Can I use Adobe software at home now that I cannot come to campus?   

I’m worried about the security of Zoom and other software for studying remotely. Is Zoom safe to use? 

  • Funet Miitti, which is used at Aalto, is a Nordic version of Zoom that adheres to the data protection standards of both Finland and the EU legislation. Aalto University IT Services has evaluated it and found it to offer sufficient protection for users who keep their software updates up to date. Read the Aalto statement on Zoom’s data security at https://www.aalto.fi/en/news/statement-regarding-zooms-security   

Where can I find instructions for using Microsoft Teams?